Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour solution guarantee with all of our shared web hosting packages, meaning that each support inquiry you submit will be replied to within an hour max. Our support company members are educated to very quickly handle any case and to ensure that you get quick advice on any trouble that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • You could write to us 24x7x365 with any issue you’ve got relevant to our solutions. We have now technicians present most of the time to supply instructions any time needed. Feel free to use the ticket system or send us a message anytime, or pick up the telephone or use the live chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need support while working on your site within the Control Panel, you’ll be able to always select the Help button and locate your issue in the set of content articles that will pop up. We have also turned the majority of the articles and reviews into training videos. The listing of video clips will come up if you click the Videos option located in each section.